“Wedding Vows” Keeps On Trucking

Hi Ron,

Thanks for your article “Wedding Vows” in Parks & Rec Business. I enjoyed reading it and couldn’t agree more.

I too am from an Italian family, born and raised in New York. Family memories are the best and helped to mold who I am today.

I now live in Florida and most of my family is gone, so the memories are all I have. I married a man from Italy twenty years ago and love spending time over there, where the “old days” still exist and family is everything.

Thanks again.

Barbara Manzo

Deputy Director

Lee County Parks and Recreation

Fort Myers, Fla.


Just wanted you to know that I have read your article in Parks & Rec Business a couple times. Well done … you’re on the money.

I have had this quote in a frame on the wall near my desk for almost 25 years:

“Resolve to be tender with the young, compassionate with the aged, sympathetic with the striving and tolerant of the weak and the wrong. Sometime in life you will have been all of these.”


Dave Van Covern, Director

Waynesboro Parks and Recreation

Waynesboro, Va.

“The New You”--Still Creating A Reaction

Hi Ron,

I hope you are doing well. I LOVED your article. You need to get more men on that bandwagon. It is so true, and I would even say that if I were 5'10”, 120 lbs. and 26 years old!

I NEVER make weight-loss resolutions, although I stay in shape, feel good about myself, smile as much as possible, and NEVER get on the scale. I always try to resolve to do things like, "be a better friend, mom, volunteer, listener, etc." (Some days I'm more successful than others, but at least I try.)

Have a fabulous 2007 and thanks for every thought-provoking article that you write. I see others are commenting as well. It only takes one person to make a difference in someone’s life.

Keep it up.

Sheila Wartluft

New Lebanon Township

Lebanon, Pa.

“Free Espresso and Puppies” Response

Dear Rodney,

I enjoyed your latest Publisher’s Note, “Free Espresso and Puppies.” I think you nailed it! The essence of good customer service, it seems to me, is that it has to be genuine and sincere. When you hire happy, friendly people and invest in them, it’s amazing how most other things just seem to fall into place. Your article in the same issue about KOA is a good example of this theory at work.

Many of us go to work at beautiful parks every day where we interact with people who are there to relax and play. What’s not to love about that!

Scott Carpenter, APR

Metroparks of the Toledo Area

Public Relations Manager

Toledo, Ohio

PRB Kudos


As I was clearing off my desk before leaving for Cleveland and the OPRA conference, I just wanted to take a minute to comment on the February 2007 issue of Parks & Rec Business.

I found no fewer than five articles fascinating and very helpful. Several of these will be distributing to our board and staff. Keep up the great work.


Ken Katafias, CPRP

Operations Manager

Sylvania Recreation Corp.

Sylvania, Ohio